HumanInsightsCo

Refund Policy of Crust & Crumble Pizzeria

At Crust & Crumble Pizzeria, located at 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom, our goal is to ensure that you are completely satisfied with your purchase. Please read our Refund Policy carefully before placing an order on humaninsightsco.sbs.

Cancellation Policy

You may cancel your order within 5 minutes of placing it without any charges. If you wish to cancel after 5 minutes, please contact us at +44 20 7946 0958 as soon as possible, and we will check the status of your order. If the preparation has not started, we will cancel the order and issue a full refund in your original payment method.

Refund Policy

If you are dissatisfied with your order, please contact us within 2 hours of receipt. We prioritize your satisfaction and if the issue is due to our error (e.g., wrong items or poor quality), we will issue a refund or offer a replacement. Refunds will be processed to the original method of payment within £ 7 to 10 business days.

Non-refundable Items

Please note that certain items are non-refundable:

Exchange Policy

We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

Return Conditions

In order for a full refund to be processed, the item must be returned in its original condition, unopened, and with proof of purchase.

Return Process

To initiate a return, please contact us at +44 20 7946 0958. Provide your order number, full name, and reason for the return. We will provide instructions on how the items should be returned to us. Note that you will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.

Missing or Incorrect Orders

If your order is missing or incorrect upon arrival, please contact us immediately so we can resolve the issue.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. If you’ve done all of this and you still have not received your refund, please contact us at +44 20 7946 0958.

Questions

If you have any questions regarding our Refund Policy, please contact us.

Last Updated: March 1, 2023